1.1 Workheld Flow Web App in the browser
The Workheld Flow Web App can be accessed at web flow.workheld.com with any modern internet browser. You can find the list of officially supported browsers here.
1.2 Login to Workheld
When you open the Workheld Flow web app for the first time, you will be taken directly to the login page.
You should have already received your login details by email.
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1.3 The main menu
The main menu of the Workheld Flow web app is divided into six sections. You also have access to your own profile, the language settings and the help area at the top right of the menu bar.
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As a coordinator, you can approve or reject absence requests from technicians here.
1.4 Breadcrumbs
Throughout the Workheld Flow web app, breadcrumbs are displayed directly below the main menu to help you find your way around and allow you to easily navigate back to the start page or to other levels.
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In addition to the breadcrumbs, you can also use the practical BACK TO... button to navigate back one step at any time. |
1.5 Object bar
In some places in the Workheld Flow web app, the object bar is displayed on the right-hand side. It is used to assign employees, attachments and tools to a work order, a work step or an attachment using drag & drop.
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In the SKILLS area, all skills are displayed and you can assign them to a work step or the entire work order using drag & drop. Using the magic wand button, the appropriate technicians are automatically selected based on the skills.
1.6 User settings
You can customize your name, profile picture and password in the Workheld Flow Web App.
To do this, click on your user name at the top right and then on Profile.
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1.7 Passwort
You can change your password at any time in the user settings by clicking on the RESET PASSWORD button in your profile.
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1.8 Language
You can also change the language of the Workheld Flow web app at any time. To do this, click on the country abbreviation next to the globe in the top right-hand corner and select the desired language.
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